Nexo Liquidated My Entire $123K While Their App Was Frozen

I had over $123,000 on Nexo, holding NEXO tokens, Platinum status, and I was part of their Private Clients program with the portfolio boost. On October 10th, 2025, around 23:00 CET, the Nexo app completely stopped working for me. I couldn’t add USDT, swap, manage my loan, nothing. I was literally inside the app trying to fix it, and I have screen-time proof showing it was frozen.

At 23:12 I suddenly got an email saying my LTV changed to 76.92%.
At 23:20 I got another email telling me my collateral had been fully liquidated.

When I finally managed to get back into the app at 00:26 CET, everything was gone. My entire $123K portfolio was wiped out while I was stuck watching the app glitch out.

This isn’t even the first time something like this has happened. Coinfomania reported in April 2025 that Nexo had already been accused of unfair liquidations worth $10 million. People were saying the same thing back then: the app wasn’t working and they only got two emails before losing everything.

Nexo is registered in the Cayman Islands and acts like it’s untouchable. They ignore EU and US courts and even ignore letters from lawyers who represent affected users. And Antoni Trenchev is nowhere to be found.

When Binance had system issues, they actually compensated their users. Nexo stayed silent. They didn’t just liquidate me, they took everything while their own platform was offline.

Since my situation happened, a lot of people have reached out with almost identical stories. Same timeline, same type of outage, same zero response from Nexo.

At this point it’s obvious we won’t get anywhere alone. If you had a similar experience, we need to organize together and take collective action. Nexo isn’t giving anyone answers on their own.

#Nexo #CryptoScam #DeFi #NexoDown #CryptoJustice